Senior Customer Relationship Executive
Full time @Fly High Fitness posted 10 months ago in Customer Service , in Fitness Shortlist Email JobJob Description
Full job description
We are looking for a highly skilled customer Relations Executive to join our team in serving as the voice and face of our company.
NOTE: The deal candidate MUST have previous experience in Fitness and Wellness industries.
The successful candidate will be integral in reinforcing our reputation for exceptional customer service.
– Manage a large volume of inbound calls,outbound calls, face to face chats and emails with knowledge and efficiency
– Identify and address customer needs with a goal of total satisfaction
– Follow company guidelines and procedures for communications with minimal supervision
– Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
– Respond quickly, professionally, and accurately to customer inquiries
– keep the reception neat and tidy
Required Skills and Qualifications
– High school diploma or equivalent
– 1-3years experience in thesame role or related field .
– Strong communication skills, including active listening and clear articulation
– Ability to solve problems, alleviate conflicts, and escalate tactfully
– Ability to multitask, manage time, and prioritize
– Ability to work individually and as a team member
– Must be able to communicate well in English
Industry
Health, Wellness & Fitness
Employment Type
Full-time
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How soon can you join?
Experience:
- customer service: 1 year (Preferred)
Language:
- Arabic and English (Preferred)