Senior Customer Relationship Executive

Full time @Fly High Fitness in Customer Service , in Fitness
  • Dubai, Dubai View on Map
  • Post Date : September 23, 2023
  • Apply Before : September 30, 2023
  • Salary: AED5,000 - AED6,000 / Monthly
  • 2 Application(s)
  • View(s) 381
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Job Description

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Full job description

We are looking for a highly skilled customer Relations Executive to join our team in serving as the voice and face of our company.

NOTE: The deal candidate MUST have previous experience in Fitness and Wellness industries.

The successful candidate will be integral in reinforcing our reputation for exceptional customer service.

– Manage a large volume of inbound calls,outbound calls, face to face chats and emails with knowledge and efficiency

– Identify and address customer needs with a goal of total satisfaction

– Follow company guidelines and procedures for communications with minimal supervision

– Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships

– Respond quickly, professionally, and accurately to customer inquiries

– keep the reception neat and tidy

Required Skills and Qualifications

– High school diploma or equivalent
– 1-3years experience in thesame role or related field .
– Strong communication skills, including active listening and clear articulation
– Ability to solve problems, alleviate conflicts, and escalate tactfully
– Ability to multitask, manage time, and prioritize
– Ability to work individually and as a team member
– Must be able to communicate well in English

Industry
Health, Wellness & Fitness

Employment Type
Full-time

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • How soon can you join?

Experience:

  • customer service: 1 year (Preferred)

Language:

  • Arabic and English (Preferred)

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